Master Challenging Conversations
Our tools and coaching help you avoid the common pitfalls to improve the outcome of your next conversation.
Survival Guides
What conversations would you like to prepare for?
CUBE Survival Guides
Master the art of influence–whether that’s persuading peers, influencing up, or persuading someone at home.
We negotiate all the time–with vendors, with leaders, with peers, and at home… Learn how to navigate high-stakes negotiations with a clear plan, even when things get tough.
Conflict can be incredibly draining. Defuse tension and find common ground with practical strategies to resolve disputes effectively.
Giving feedback and holding your team members accountable is a key to your team’s success. Here is a clear approach.
Most leaders aren’t trained to streamline discussions and get to next steps quickly. The same CUBE model that is used for every conversation can be used to facilitate group conversations.
Addressing the patters that are concerning directly and brainstorming together how to fix things.
Set clear expectations with deadlines and consequences.
Escalate the consequences and outline specific goals and metrics for success. Be clear that if the team member doesn’t improve, their current role is on the line.
If no improvement, transition them out or to a better-fit role, preserving team momentum.
When you are hiring someone who will manage a current direct report.
You are telling a direct report that you have already hired their new manager.
Most decisions are made in a consultative fashion with groups–here’s a clear process for the conversation which may take several meetings.
What do good sales people do? How do they build trust, understand client needs, and drive to a close? Here’s how.
Don’t beat around the bush. Here’s how to deliver tough news in an empathetic way.
It’s not easy, but here’s how to navigate uncomfortable announcements.
During an unresolved emergency, it’s tough to be transparent in the midst of a crisis. Here’s how.
So you think a team member made a big error… here’s how to discuss it in an effective way.
You messed up (or think you messed up), lost trust, etc. How do you clean things up with another person?
You have no authority, but you are negatively impacted. Here’s how to talk to a peer.
Managing a Directs’ Performance
Need Help Preparing for Your Conversation?
1-Time Spot Coaching
$275/hr
Schedule a 1-time spot-coaching session.
Manager
$375/hr
Schedule a 1-time spot-coaching session.
Executives & Startup CEOs
$475/hr
Schedule a 1-time spot-coaching session.